Saturday, May 23, 2020

Contactless Materials Pick-Up & Drop-Off Services Available Now

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Contactless Materials Pick-Up & Drop-Off Service Available Now

You can begin placing new holds now with pick-ups beginning as early as Tuesday, May 26.

Follow the steps below to enjoy our new contactless pick-up and drop-off service.

Step 1 - PLACE A HOLD - Explore our online catalog and place items on hold online or by calling any Library location.

Step 2 - CALL - Once you've been informed that your materials are ready for pick-up, call the location where you put the items on hold to receive location-specific contactless pick-up instructions. Materials will not be ready until after you call the location. Please note some items may take longer than normal to be ready for pick-up.

Step 3 - ENJOY - Late fines are not being incurred at this time so enjoy your materials a little longer than usual if you like.

Step 4 - RETURN - Return the materials to the Library by placing them in the return containers located outside.

Step 5 - REPEAT - Do it all over again. Place more items on hold and come see us again. We've missed you.

Those who currently have materials on hold can begin contactless materials pick-up now, once they have called the location where the items are on hold to receive location-specific contactless pick-up instructions.



Returning Materials
Materials may be returned beginning today during Contactless Materials Pick-Up & Drop-Off hours. All book drop boxes remain locked. Materials should only be placed in designated return containers.     



Materials Donations
Materials donations are not being accepted at Library locations. Materials that are left outside will be discarded. The Friends of the New Orleans Public Library are accepting donations BY APPOINTMENT ONLY at the Carriage House behind Milton H. Latter Memorial Library. To schedule an appointment, call 504-345-9563 or email friendsnopl@gmail.com.

For more information, including frequently asked questions, visit our website.

Need assistance or have questions? Ask a Librarian online by clicking on the Ask A Librarian button at the top of our website.


Contactless Pick-up and Drop-off Locations & Hours



Contactless pick-up and drop-off services are not currently available at Alvar Library or Martin Luther King, Jr. Library. We are working to make holds from those locations available as soon as possible.

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